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All organizations have some inefficient processes; tasks that are being done manually and keeping your employees from focusing on more important activities. Business Process Management (BPM) allows businesses to automate those processes, enabling faster decision-making and improving your organization's ability to respond to challenges quickly and efficiently.

Our Approach

Omni's first step is always to understand your business; our consultants ask you to describe your problem, then ask targeted questions to reveal any additional details or issues that might be bogging down your business. Once we understand your needs, our team works with you to introduce technologies that will free your employees to focus on other important tasks.

What We Do

Omni's BPM consulting team lets organizations reclaim lost time by ridding them of inefficient manual processes. We help organizations take stock of their existing processes and pinpoint the ones that eat up time, energy and resources. Then we work together to automate those processes and let your business run more efficiently. Our consultants can mentor your staff through the project, manage the project or execute the full project for you. Our team offers the following services: 

DISCOVERY

Our consultants' experience allows them to look beyond the presented problem to see if your business is experiencing similar problems in other areas of your organization.

EDUCATION

After we evaluate your needs, we come up with a menu of services, and walk you through every option on the table until we find one that's right for you and your budget.

DESIGN

We use agile software development to build your solution and keep your processes as lean as possible.

IMPLEMENTATION

We leverage technology to automate your business processes and improve your workflow, inventory, customer service, or any other processes that need improvement.

5 Benefits of BPM

Maybe you've always handled paper purchase orders or inventory manually and there's never been a problem. But why do the old way when there are new ways of handling processes that can make your business run more efficiently. While your existing workflows may seem to work fine, they're eating up your employees' time and your company's budget. Here's how business process automation pays off.

1

INCREASED VISIBILITY
With business process automation (BPA), you get visibility into process status. You can see where an item is in the workflow. That can be particularly useful for capacity planning and deadline management.

2

GREATER TEAM ACCOUNTABILITY
With visibility comes greater accountability. There's less opportunity for mix-ups, lost files and finger pointing. By automating your business processes, managers can see who's responsibility for what and where processes are getting stuck. Managers can even get alerts when a certain step in the process hasn't occurred according to schedule.

3

IMPROVED DOCUMENT MANAGEMENT
When combined with a document management system, BPA reduces the time employees spend filing and retrieving documents. It also cuts down on lost documents and search time. Plus, customers enjoy better service when employees have immediate access to information and process status from any location.

4

HIGHER EFFICIENCY
BPA helps your employees do more with less. Processes can move ahead faster because no one is waiting for files to be transported from desk to desk and no one has to remember to notify the next person in line. Alerts and task reminders can be generated automatically. On a management level, team leaders can get a macro-view of the process, allowing them to be more proactive about addressing and correcting potential bottlenecks.

5

ADDITIONAL BUSINESS INSIGHT
A good BPA tool will include analytics capabilities allowing managers to analyze business trends, identify repeat bottlenecks and track response times. Which processes triggered the most missed deadline alerts? When are new process requests most likely to initiate? When processes terminate without completion, what's the most common failure point? Check your workflow software. Perhaps of equal importance, some BPA software will calculate whether automation is saving you money in terms of employee time, paper, less product returned, or any other number of metrics. If you can measure the cost savings, it's easier to justify the upfront costs of automation.


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Don't know what Business Process Management is? Know what it is, but don't know if you need it? Omni is proud to present our new Vlog series: All Things BPM with Aaron and Mike: A Vlog Dedicated to Business Process Management.

The series features Omni's own experts Solution Consultant Aaron Carmody and Project Manager Michael Matter as they discuss the broad strokes and finer points of Business Process Management, or BPM.

View Vlog

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Ready to automate your business process and reclaim your employees' working hours?
Contact us to start improving your BPM today.

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