Last month we kicked off a series of blogs about our favorite things to do in the areas we call...
My good buddy Keegan is recently engaged so I’ve been sharing much of my marital wisdom with him. (Hey, I’ve made it 6+ happy years. I must be doing something right.)
The biggest “wisdom bomb” I’ve dropped lately is (drumroll please………) when your wife says “it’s fine.” It. Is. Not. Fine.
“It's fine, I’ll just pick your laundry up off the floor.” (I’m guessing there is a hamper.)
“Its fine, I’m ok with that restaurant.” (Make another choice, preferably hers.)
“It's fine, you can go to Vegas with your guys for a week.” (Um, don’t.)
Really, when you think about it, who wants to settle for fine? Fine doesn’t usually inspire confidence. “How was your burger?” “How was your vacation?” “How do you like your new car?” If the answer to any of these questions is “fine,” I’m not going to eat there, vacation there, or buy that car.
Fine is not the word I want to hear at Omni.
When I ask, “Hey team, what did you think about the person you just interviewed?” I do not want to hear the word “fine.” My preference is raptures about the candidate’s intelligence, experience and all around good culture fit for our team.
When I think about our team, “fine” is not a word that comes to mind. Talented. Brilliant. Creative. Innovative. Passionate. Those words describe our team. Anyone who had heard my “Omni pitch” has likely listened to me wax poetic about our team (and hopefully got a free lunch out of the deal). It is a common occurrence after an in-person interview to hear from a candidate, “Wow you weren’t kidding, those guys are really (smart, passionate, fun, creative, etc.)
The truth is, I don’t have to oversell Omni, because who we are is already pretty terrific. Fine is not ok. Fine is not in our vocabulary and it’s not in our DNA. That is why our team works hard every day to go above and beyond for our clients, and I work hard to go above and beyond for them.
High employee retention rates and satisfied customers (returns and referrals) prove that Omni is doing better than just fine.