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NETWORK
SERVICES
Businesses are looking to Omni to provide consulting on both software and infrastructure (hardware design) needs. The software systems we are developing today are very dependent on compatible infrastructure design. The interdependencies between these two
will continue to increase as technology progresses.
TYPES OF
SERVICES:
LAN / SERVER SERVICES
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Workstation and Server Design recommends workstation and
server configuration standards to meet long-range objectives.
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Specification Requirements to define hardware and software configurations.
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Project Plan provides an assessment of the resources, activities and schedules required to implement
projects.
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Project Management directs activities to meet project
objectives.
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Technical Assistance with installation, configuring and testing.
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Specialty Services provide assistance to access the Internet or allow Client Access between platforms.
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Problem Analysis isolates the source of problems and recommends corrective action.
- Efficiency
Analysis identifies current hardware/software utilization and
recommend improvements to maximize
technology investments.
LAN /
SERVER SUPPORT
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On-Site/Remote Support provides telephone support, including dial-up connection to troubleshoot
problems.
LAN /
SERVER TRAINING
Offered in the following areas:
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Novell NetWare, Microsoft Windows NT, Windows 2000, UNIX, and other NOS support
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Client Access--implementation and support
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Internet Access--implementation and support
NETWORKING SERVICES
- Network Design identifies
current network configuration, addresses future connectivity needs, and recommends a solution to meet long-range objectives.
- Specification Requirements define
cabling layouts and hardware configurations vendors can be
supplied with bidding information.
- Project Plan provides
with an assessment of the resources, activities and schedules required to implement
project.
- Project Management
is the administration of contractor and/or staff activities to implement
projects.
- Technical Assistance furnishes
technical resources to assist staff install, configure, and test equipment installations.
- Specialty Services provides assistance to access the Internet & facilitate
remote network access.
- Problem Analysis enables us to isolate the source of
problems and recommend corrective action to eliminate reoccurrence. Network General sniffer services are available.
- Efficiency Analysis
is our review of the current utilization of hardware/software and a recommendation for improvements to maximize investments and delay additional purchases.
NETWORKING
SUPPORT
- On-Site/Remote Support establishes technical phone and on-location support for
staff and dial-up connection to troubleshoot problems.
NETWORKING
TRAINING
Technical Staff Training is offered in the following areas:
- Bridge, router and gateway configuration/maintenance
- Ethernet, Token Ring, FDDI and ATM support
- Internet Access--implementation and support
SYSTEMS SERVICES
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Requirements Analysis review business requirements and recommend an operating system to meet
objectives.
- Specification Requirements identify the operating system requirements that will support
applications.
- Project Plan
provide an assessment of the tasks, resource requirements, and the estimated schedule to complete each phase.
- Project Management
directs the activities of an implementation team to install, test and implement projects.
- Technical Assistance furnishes you with technical resources to assist your staff install, configure and test software installations.
- Problem Analysis isolates the source of problems and recommends corrective action to eliminate reoccurrence.
- Efficiency Analysis reviews the current configuration of
system software and recommend performance efficiencies.
SYSTEMS SUPPORT
- On-Site/Remote Support supplies on-site or remote telephone support for
staff including dial-up connection to troubleshoot any problem.
- Technical Support Services include CISC-to-RISC conversions, operating system upgrades and PTF maintenance.
SYSTEMS TRAINING
Technical Staff Training is offered in the following areas:
- AS/400 operator procedures
- AS/400 efficiency tuning and maintenance
- Operating system installation and maintenance
- Workstation tuning and maintenance--DOS, WIN, MAC, OS/2, NT
- Server tuning and maintenance--Novell, WIN NT, LANserver
CONTINGENCY PLANNING SERVICES
- Readiness Review identifies the strengths and weaknesses of
current recovery strategy. We validate maintenance and testing practices and recommend enhancements to strengthen
plan.
- Risk Assessment
provides an analysis of current environmental, system and human risks that affect
facility. We recommends controls to avoid risk occurrences.
- Business-Impact Assessment
identifies all the processes of the business and documents the impact on the business should they be suspended.
- Alternate Facility Review/Recommendation establishes possible alternatives for relocating processes within
required time frames. This can include contract review or vender negotiations.
- Business-Recovery Plan prepares
service-level requirements and strategies to recover business in an orderly and cost-effective manner. It documents
team responsibilities and details activities to restore
operations.
- Recovery-Plan Walk Through tests
the team's recovery readiness by depicting a disaster scenario and allowing
team members to verbalize the activities they would perform in a recovery effort.
- Hot-Site
Test Audit Report documents the auditors' observations of recovery test at
alternate facility. It makes recommendations to implement changes to improve
current plan.
CONTINGENCY
PLANNING SERVICES TRAINING
Instructional Training classes include:
- Disaster-Recovery Planning--Why? When? How?
- Testing Business-Recovery Plans
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